Your initial appointment is booked with the receptionist. Your regularly scheduled scalings (cleanings) are pre-booked by the hygienist at the end of your appointment. We strongly suggest that you pre-book an appointment to ensure your preference of time and date. Our office will send a reminder email/text/ or call before your appointment.
Please bring your medical doctor’s information (name, address, phone number…), a list of any medications you may use and your insurance information. Please feel free to download and fill in the medical history form from our website in order to save you time the day of your appointment.
We ask for 2 business days notice for cancellation of an appointment. We are happy to reschedule an appointment for you. As a courtesy to our team and to other patients that could have been accommodated we require cancellation notification.
Payments are taken right after your appointment. Cash, debit, cheque and major credit cards are all accepted. There are payment installment options available for certain circumstances. If applicable, we would be happy to assist you in putting your insurance claim through, and the insurance cheque would then come straight to you.
Our office stays current with the Ontario Dental Association. Our fees are consistent with all other current dental offices, and come directly from the annual Ontario Dental Association fee guide. There are no additional charges for any procedure.
Most insurance companies will not release your information to us due to confidentiality policies. However, if you call the insurance company and obtain a list of what you are covered for, we will be able to explain it to you. Also, we can send a predetermination (estimate) to your insurance before any procedure is booked.
Our office messaging service provides a mobile number of one of our doctors. Our doctors have access to our patient files from home and are available after hours and weekends to advise our patients and/or see them if need be. There is also an after hours dental emergency service through Guelph General Hospital if needed.
Ask us a Question
We are happy to answer any oral health related questions.
Jain Dental Care provides quality, comprehensive dentistry in a caring environment. We pride ourselves on our high standard of patient care. Being a preventative practice, we are interested in your long term oral health. We offer a wide range of treatment options utilizing the latest technology. When you join the practice you join our family. Your needs are addressed with precision, compassion and understanding.